Want to cancel your Sling scheduling subscription or delete your account? Step-by-step for web and mobile. Plus what to know about Toast+Sling accounts.
Log in at login.getsling.com, click your name in the top right, go to Account, then the Billing tab. You'll see the option to cancel your subscription or downgrade from Business to Premium. Only admins and managers can do this.
Not directly. To cancel your subscription or delete your account, you need to use the web version at login.getsling.com. The app can start the deletion process but will redirect you to the website.
If you cancel your subscription (downgrade to Free), your account stays active with limited features. You keep basic scheduling and messaging but lose time tracking, overtime monitoring, and labor cost tools. If you delete the account entirely, everything is permanently removed.
No. If payment has already been processed for the month, canceling doesn't trigger a refund. You keep access to paid features until the end of your current billing cycle.
Toast+Sling accounts work differently. You need to disconnect the integration from your Toast account first (go to the Sling integration page in Toastweb, then disconnect each location). Then cancel the Sling account separately if needed.
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Sling makes signing up easy. Canceling? Not quite as obvious.
Whether you're leaving because the free plan got too limited, the Toast acquisition changed things, or you just found something better, here's exactly how to cancel your Sling scheduling subscription or delete your account entirely.
Two different things, by the way. Canceling your subscription drops you to the free plan. Deleting your account wipes everything.
Cancel Your Sling Subscription (Keep the Free Plan)
Sling scheduling app homepage
If you're on Sling Premium ($2/user/month) or Business ($4/user/month) and want to stop paying, you can downgrade to the free plan.
Pricing and cancellation steps were checked against Sling's current pricing page and Help Center on July 23, 2026. Sling lists Premium at $2/user/month and Business at $4/user/month on monthly billing. Annual billing may show the lower $1.70 and $3.40 monthly equivalents. Confirm the amount and renewal date in Account > Billing before canceling.
Once you verify your password, the account is gone. Every employee on the account loses access immediately.
From the Mobile App
Go to More > Delete account
A pop-up appears. Click Continue
You'll be redirected to the Sling website
Follow the web steps above
So yeah, even from the app, you end up on the website.
Tip
If you signed up using Google or Facebook, you'll need to reset your Sling
password first at login.getsling.com/forgot-password. Sling doesn't pull your
password from those services, so you need to create one before you can verify
the deletion.
Canceling a Toast+Sling Integration
If you use Sling through Toast (the POS system), your account works differently. Toast acquired Sling in 2023, and now many restaurants access Sling through their Toast subscription.
To disconnect:
Log in to your Toast account at pos.toasttab.com
Go to the Sling integration page
Next to each connected location, click the three dots (overflow menu)
Select Disconnect
Confirm for each location
After disconnecting, you can delete the standalone Sling account separately if needed. Or contact your Toast representative for help with bundled plans.
What You Lose When You Cancel
Sling's free plan isn't bad for basic scheduling. But it's limited (for a deeper look, see our Sling review):
Feature
Free
Premium ($2/user)
Business ($4/user)
Scheduling
Yes
Yes
Yes
Time-off requests
Yes
Yes
Yes
Team messaging
Yes
Yes
Yes
Time tracking
No
Yes
Yes
Overtime monitoring
No
Yes
Yes
Kiosk clock-in
No
Yes
Yes
Labor cost reports
No
No
Yes
Payroll integrations
No
No
Yes
Custom permissions
No
No
Yes
If you need time tracking and your team has outgrown 30 people, the free plan won't cut it. If you want the full trade-offs before you downgrade, read our Sling review. If you already know you want out, compare your next options in 7 Best Sling Alternatives.
Annual Cost Comparison
Compare your current Sling cost to alternatives. Sling Premium includes scheduling + time tracking. Sling Business adds labor cost tools and integrations.
TurnozoBest value
$818/year
Save $142 vs most expensive
Sling Premium
$480
Homebase Plus
$840
Sling Business
$960
When I Work StandardMost expensive
$960
Compare annual costs for 20 employees and 1 location. Turnozo's euro prices are converted at €1 = $1.14; actual card rates and VAT may differ.
Based on reviews from G2, Capterra, and Reddit, the most common reasons people cancel Sling:
Toast acquisition confusion. Since Toast bought Sling, some features have changed, and the integration path isn't always smooth. A Capterra reviewer put it bluntly: "After Toast took over, things started breaking that used to work fine. Updates feel like they're for Toast's needs, not ours."
Free plan gaps. The free tier is generous for plain scheduling, but no time tracking on free is still a dealbreaker for many teams. You end up tracking hours somewhere else.
Sync issues. Multiple reviews mention schedule changes not syncing reliably across devices. One G2 reviewer wrote: "Employees would show up for shifts that had been changed hours ago because the notification never came through."
Limited reporting. Even on paid plans, labor cost reporting and analytics are basic compared to dedicated workforce tools.
Support quality. A recurring theme across GetApp and Capterra: "Support responses are slow and generic. When something breaks on a busy night, you need answers fast, not a ticket number."
If any of these sound familiar, you're not alone.
What to Switch To
If you're leaving Sling, here's what's worth looking at:
Turnozo scheduling app with drag-and-drop shifts
Turnozo: Essential is €9.99/month for up to 10 employees and one location, with every feature included. Pro is €2.99/active employee/month from employee 11 or the second location, billed across the whole workforce.
Homebase: Free for 1 location, up to 10 employees. Good for small single-location businesses, but per-location pricing adds up fast. See our Homebase review.
When I Work: Starts at $2.50/user/month for basic scheduling, but time tracking requires the $4/user plan. See our When I Work alternatives.
Export your data. Download any timesheets, schedules, or reports you might need later. Once the account is deleted, it's gone.
Tell your team. If you delete the company account, every employee loses access immediately. Give them a heads-up.
Check your billing cycle. Cancel right after you've been charged so you get the full month of paid features. No refunds for partial months.
Try the free plan first. If you're not sure you want to leave entirely, downgrade to Free instead of deleting. You can always delete later.
Looking for scheduling software that doesn't make canceling a mystery?Get started with Turnozo. Essential is €9.99/month for up to 10 employees and one location, with every feature included. Pro is €2.99/active employee/month from employee 11 or the second location, billed across the whole workforce.
