Staff scheduling built for hotels
Schedule housekeeping, front desk, and maintenance across departments and shifts. One tool for the whole property.
Free up to 10 employees
Housekeeping
Front Desk
Maintenance
73.8%
hospitality turnover rate
24/7
front desk coverage
€2.47
per person/month
Every department on a different schedule. Sound familiar?
Housekeeping peaks at checkout. Front desk runs 24 hours. Maintenance responds all day. One tool handles all of it.
- Separate schedules per department that don't talk to each other
- Two housekeepers call in and 14 rooms aren't ready by check-in
- Night audit and overnight shifts make the schedule twice as complex
- Seasonal swings mean rebuilding everything every few weeks
- Managers spending evenings on next week's rota
- One schedule for every department, filter when you need to
- Open shifts fill themselves when someone calls out
- Overnight shifts handled natively, no workarounds
- Templates for high season, low season, and everything between
- Build the week in minutes, publish with one tap
Housekeeping
Front Desk
Maintenance
One schedule for every department
Front desk runs 24 hours. Housekeeping peaks at checkout. Maintenance is on-call all day. Build one schedule where you see everyone, and filter by department when you need to.
- Filter by housekeeping, front desk, maintenance, F&B
- Templates for high season and low season
- Drag-and-drop to move shifts around
- Overnight shifts handled natively
Two housekeepers called in. Now what?
Post the shift as open. Available staff get notified on their phone. First to accept gets it. Rooms still get turned before check-in. Part of Turnozo's scheduling tools.
- Notifications go to available staff instantly
- One tap to accept, no back-and-forth
- Schedule updates for the whole team
Tuesday 8 AM - 4 PM
Housekeeping
Ana R. called out
Shift filled in 8 minutes
Accurate hours. Even across midnight.
Night audit from 11 PM to 7 AM? Front desk handoff at 3 PM? Turnozo tracks it all. Staff clock in from their phone, you get clean timesheets. Learn more about time tracking.
- Mobile clock-in with GPS verification
- Overnight shifts tracked correctly
- Export timesheets for payroll
- Overtime flagged automatically
Sara K.
Front Desk · 7:02 AM → 3:05 PM
8.05h
CompletedAna R.
Housekeeping · 8:00 AM → 4:03 PM
8.05h
CompletedTom H.
Front Desk · 3:00 PM → —
5.5h
● Clocked inNadia L.
Night Audit · 11:00 PM → —
Know who can work before you build the week
Some housekeepers only do mornings. Your night auditor has another job during the day. Staff update their availability from their phone. You see the real picture before scheduling.
- Recurring patterns for regular staff
- One-off changes for appointments or second jobs
- Time-off requests with manager approval
- See availability while building the schedule
Time off request
Luis M. · Mar 15-17
All your properties, one dashboard
Running more than one property? Manage schedules, track hours, and see coverage across every location. Staff who float between properties set availability per location.
- Separate schedules per property
- Switch between properties instantly
- No extra charge for multiple locations
Hotel Centro
14 staff · 3 departments
Beach Resort
22 staff · 4 departments
Airport Inn
8 staff · 2 departments
Up and running in minutes
No implementation calls. No training sessions.
Add your departments
Set up housekeeping, front desk, maintenance, and any other teams
Build & publish
Use templates for your occupancy level, adjust, and publish
Track hours
Staff clock in, timesheets build themselves
Hotel scheduling: the numbers behind the chaos
Hotels operate 24/7 across multiple departments. Scheduling mistakes don't just cost money. They show up as dirty rooms, empty front desks, and bad reviews.
60-80%
Hotel industry annual turnover
Hourly and entry-level roles like housekeeping and front desk see the highest churn. 55% of room attendants leave within their first 90 days.
Source: AHLA / Actabl / BLS
162,300
Annual job openings in lodging
Nearly all driven by replacement demand. The industry isn't growing; it's constantly refilling the same positions. Every unfilled shift is a room that doesn't get cleaned or a guest who waits.
Source: Bureau of Labor Statistics
5-8
Departments that need coordinated scheduling
Housekeeping, front desk, maintenance, F&B, spa, security, management, and banquets. Each has different shift patterns, staffing ratios, and peak times. One schedule can't fit all departments.
24/7
Operations never stop
Hotels need coverage every hour of every day. Night audit, overnight front desk, early morning housekeeping. Scheduling gaps at 3 AM matter just as much as noon checkout rush.
What makes hotel scheduling different
Occupancy-driven staffing
A 40% occupancy Tuesday needs half the housekeepers of a 95% Saturday. Scheduling must flex with bookings, not just calendar days. Templates for low, mid, and high occupancy save hours.
Seasonal staffing swings
Beach hotels triple staff in summer. Ski resorts hire 200% more in winter. Managing seasonal workers alongside permanent staff in one system prevents the spreadsheet chaos that comes with rapid headcount changes.
Cross-department coverage
Small hotels need staff who can work front desk, serve breakfast, and help with events. Tracking who's trained for which department prevents scheduling someone into a role they can't handle.
Frequently asked questions
Stop staring at the whiteboard when someone calls in
Set up your hotel's schedule in minutes. Every department, every shift, one tool.
Free up to 10 employees · No credit card required