Hotels & Hospitality

Staff scheduling built for hotels

Schedule housekeeping, front desk, and maintenance across departments and shifts. One tool for the whole property.

Free up to 10 employees

This Week
Published
AllPisosRecepciónMantenimiento

Pisos

Ana R.
8-48-48-48-48-4
Luis M.
8-48-48-48-48-4

Front Desk

Sara K.
7-37-37-37-37-3
Tomás H.
3-113-113-113-113-11
Nadia L.
11-711-711-711-7

Mantenimiento

Jorge P.
9-59-59-59-59-5
6 staff · 3 departments · 32 shiftsAll shifts covered
Night shifts
All departments

73.8%

hospitality turnover rate

24/7

front desk coverage

€2.47

per person/month

Every department on a different schedule. Sound familiar?

La limpieza se dispara en los check-outs. Recepción cubre 24 horas. Mantenimiento responde durante todo el día. Una sola herramienta lo ordena.

The whiteboard era
  • Separate schedules per department that don't talk to each other
  • Two housekeepers call in and 14 rooms aren't ready by check-in
  • Night audit and overnight shifts make the schedule twice as complex
  • Seasonal swings mean rebuilding everything every few weeks
  • Managers spending evenings on next week's rota
With Turnozo
  • One schedule for every department, filter when you need to
  • Open shifts fill themselves when someone calls out
  • Overnight shifts handled natively, no workarounds
  • Templates for high season, low season, and everything between
  • Build the week in minutes, publish with one tap
Wednesday CoverageAll departments
6 AM12 PM6 PM12 AM6 AM

Pisos

Ana R.
Luis M.

Recepción

Sara K.
Tomás H.
Nadia L.

Mantenimiento

Jorge P.
Front desk covered 24 hours
Department scheduling

One schedule for every department

Recepción cubre 24 horas. Pisos sube en cada salida. Mantenimiento entra cuando toca. Monta un solo cuadrante donde ves a todo el equipo y filtras por departamento cuando hace falta.

  • Filter by housekeeping, front desk, maintenance, F&B
  • Templates for high season and low season
  • Drag-and-drop to move shifts around
  • Overnight shifts handled natively
Open shifts

Dos camareras de piso avisan de baja. ¿Y ahora qué?

Marca el turno como abierto. El personal disponible recibe el aviso en el móvil. El primero que acepta se lo queda. Las habitaciones siguen listas antes del check-in. Parte de Turnozoscheduling tools.

  • Notifications go to available staff instantly
  • One tap to accept, no back-and-forth
  • Schedule updates for the whole team
Open Shift

Martes, 08:00-16:00

Pisos

Ana R. avisó que no puede ir

CV
Carmen V.
Aceptado
DS
David S.
Disponible
RT
Rosa T.
No disponible

Shift filled in 8 minutes

Time tracking

Accurate hours. Even across midnight.

¿Auditoría nocturna de 23:00 a 07:00? ¿Cambio de recepción a las 15:00? Turnozo lo registra todo. El personal ficha desde el móvil y tú tienes partes claros para nómina. Learn more about time tracking.

  • Mobile clock-in with GPS verification
  • Overnight shifts tracked correctly
  • Export timesheets for payroll
  • Overtime flagged automatically
Today's Shifts
Wednesday
SK

Sara K.

Recepción · 07:02 15:05

8.05h

Completed
AR

Ana R.

Pisos · 08:00 16:03

8.05h

Completed
TH

Tomás H.

Recepción · 15:00

5.5h

● Clocked in
NL

Nadia L.

Auditoría nocturna · 23:00

● Starts tonight
3 departments active
Availability management

Know who can work before you build the week

Some housekeepers only do mornings. Your night auditor has another job during the day. Staff update their availability from their phone. You see the real picture before scheduling.

  • Recurring patterns for regular staff
  • One-off changes for appointments or second jobs
  • Time-off requests with manager approval
  • See availability while building the schedule
Team AvailabilityThis week
M
T
W
T
F
S
S
Ana R.
Luis M.
Sara K.
Tomás H.
Nadia L.

Time off request

Luis M. · Mar 15-17

Multi-property

All your properties, one dashboard

Running more than one property? Manage schedules, track hours, and see coverage across every location. Staff who float between properties set availability per location.

  • Separate schedules per property
  • Switch between properties instantly
  • No extra charge for multiple locations

Hotel Centro

14 staff · 3 departments

Published

Beach Resort

22 staff · 4 departments

Published

Airport Inn

8 staff · 2 departments

Draft

Up and running in minutes

No implementation calls. No training sessions.

1

Add your departments

Set up housekeeping, front desk, maintenance, and any other teams

2

Build & publish

Use templates for your occupancy level, adjust, and publish

3

Track hours

Staff clock in, timesheets build themselves

Hotel scheduling: the numbers behind the chaos

Hotels operate 24/7 across multiple departments. Scheduling mistakes don't just cost money. They show up as dirty rooms, empty front desks, and bad reviews.

60-80%

Hotel industry annual turnover

Hourly and entry-level roles like housekeeping and front desk see the highest churn. 55% of room attendants leave within their first 90 days.

Source: AHLA / Actabl / BLS

162,300

Annual job openings in lodging

Nearly all driven by replacement demand. The industry isn't growing; it's constantly refilling the same positions. Every unfilled shift is a room that doesn't get cleaned or a guest who waits.

Source: Bureau of Labor Statistics

5-8

Departments that need coordinated scheduling

Housekeeping, front desk, maintenance, F&B, spa, security, management, and banquets. Each has different shift patterns, staffing ratios, and peak times. One schedule can't fit all departments.

24/7

Operations never stop

Hotels need coverage every hour of every day. Night audit, overnight front desk, early morning housekeeping. Scheduling gaps at 3 AM matter just as much as noon checkout rush.

What makes hotel scheduling different

1

Occupancy-driven staffing

A 40% occupancy Tuesday needs half the housekeepers of a 95% Saturday. Scheduling must flex with bookings, not just calendar days. Templates for low, mid, and high occupancy save hours.

2

Seasonal staffing swings

Beach hotels triple staff in summer. Ski resorts hire 200% more in winter. Managing seasonal workers alongside permanent staff in one system prevents the spreadsheet chaos that comes with rapid headcount changes.

3

Cross-department coverage

Small hotels need staff who can work front desk, serve breakfast, and help with events. Tracking who's trained for which department prevents scheduling someone into a role they can't handle.

Frequently asked questions

Built for hospitality

Stop staring at the whiteboard when someone calls in

Set up your hotel's schedule in minutes. Every department, every shift, one tool.

Free up to 10 employees · No credit card required