# Turnozo vs Connecteam vs When I Work (2026)
Turnozo vs Connecteam vs When I Work: pricing, features, and who each tool is actually built for.
Source: https://turnozo.com/blog/turnozo-vs-connecteam-vs-wheniwork
Published: 2026-02-13
Updated: 2026-03-20
Category: comparisons
Tags: connecteam, when-i-work, comparison, scheduling-software, pricing
Three scheduling tools. Three very different philosophies.

**Turnozo** is built for simplicity: scheduling + time tracking, one price, nothing else. **Connecteam** is an entire workforce platform: scheduling, chat, training, HR, forms, and more. **When I Work** sits between the two: focused on scheduling but with stronger features than Turnozo and less complexity than Connecteam.

I've used all three. Built schedules, clocked employees in and out, ran timesheet exports, tested shift swaps on mobile. Here's what I found.

Yes, I built Turnozo. I'll be straightforward about where the others are better.

---

> **Calculator: Real Cost: Scheduling + Time Tracking:** Interactive element available in the full article.

## Quick Comparison

|                           | **Turnozo**                       | **Connecteam**                | **When I Work**          |
| ------------------------- | --------------------------------- | ----------------------------- | ------------------------ |
| **Starting price**        | €2.47/user/mo                     | $29/mo (30 users)             | $2.50/user/mo            |
| **All features included** | Yes                               | No (3 separate hubs)          | No (tiered + add-ons)    |
| **Time tracking**         | Included                          | Operations hub                | Separate add-on          |
| **GPS clock-in**          | ✅                                | ✅                            | ✅                       |
| **Geofencing**            | ✅                                | ✅                            | Pro plan only            |
| **Shift swaps**           | ✅                                | Advanced+ ($49/mo)            | ✅                       |
| **Open shifts**           | ✅                                | ✅                            | ✅                       |
| **Team messaging**        | Push notifications only           | Full chat platform            | In-app messaging         |
| **Break tracking**        | ❌                                | ✅                            | Pro plan                 |
| **Payroll integrations**  | ❌                                | ✅ (Gusto, QuickBooks)        | ✅ (ADP, Gusto, others)  |
| **Calendar sync**         | ✅ (Google, Apple, Outlook)       | ❌                            | ✅                       |
| **Availability mgmt**     | ✅ (employee self-service)        | ✅                            | ✅                       |
| **Auto-scheduling**       | ❌                                | Expert tier ($99/mo)          | ✅ (from $2.50/mo)       |
| **Free plan**             | free plan                         | Yes (10 users)                | 14-day trial             |
| **Best for**              | Simple scheduling + time tracking | All-in-one workforce platform | Scheduling-focused teams |

---

## Pricing: What You Actually Pay

This is where most comparisons get it wrong. They show starting prices without context. Here's what real teams actually pay.

### Turnozo: €2.47/user/month

![Turnozo scheduling app interface](/blog/screenshots/turnozo-mobile-fresh.png)

One plan. Everything included: scheduling, time tracking, timesheets, availability, shift swaps, open shifts, GPS clock-in, geofencing, calendar sync, mobile app.

No tiers. No add-ons. No "hubs."

| Team Size    | Monthly Cost |
| ------------ | ------------ |
| 10 employees | ~$27         |
| 20 employees | ~$54         |
| 50 employees | ~$135        |

### Connecteam: $29-$99/month per hub

Connecteam sells three separate "hubs," each with four pricing tiers:

| Hub                                     | Basic  | Advanced | Expert |
| --------------------------------------- | ------ | -------- | ------ |
| **Operations** (scheduling, time clock) | $29/mo | $49/mo   | $99/mo |
| **Communications** (chat, updates)      | $29/mo | $49/mo   | $99/mo |
| **HR** (training, documents)            | $29/mo | $49/mo   | $99/mo |

Each tier covers the first 30 users. Additional users cost $0.50-$3.00/user depending on tier.

**The pricing trap:** Most teams need at least two hubs. If you want scheduling AND team chat, that's $58-$198/month. The $29 "starting price" covers one hub at the most basic level.

**What Basic actually gets you:** Basic scheduling works but lacks shift templates, repeating shifts, and shared schedule links. You'll likely need Advanced ($49/mo) for a usable scheduling experience.

| Team Size    | Operations Basic | Operations Advanced | Ops + Comms Advanced |
| ------------ | ---------------- | ------------------- | -------------------- |
| 10 employees | $29/mo           | $49/mo              | $98/mo               |
| 20 employees | $29/mo           | $49/mo              | $98/mo               |
| 50 employees | $39/mo           | $59/mo              | $118/mo              |

Connecteam also has a free Small Business Plan for up to 10 users. It includes basic features from all three hubs and is genuinely useful for very small teams.

![Connecteam pricing page showing hub-based pricing structure](/blog/connecteam-pricing-2026.png)

### When I Work: $2.50-$8/user/month

Straightforward per-user pricing:

- **Essentials:** $2.50/user/month. Scheduling, messaging, shift swaps, auto-scheduling
- **Pro:** $5/user/month. Adds advanced rules, role permissions, custom reporting, geofencing
- **Premium:** $8/user/month. Adds API access, webhooks, SSO

**The catch:** Time and attendance is a separate product. If you need time tracking (and most teams do), your real cost is higher than the scheduling-only price suggests.

| Team Size    | Essentials (schedule only) | Essentials + Time Tracking | Pro + Time Tracking |
| ------------ | -------------------------- | -------------------------- | ------------------- |
| 10 employees | $25/mo                     | ~$40/mo                    | ~$70/mo             |
| 20 employees | $50/mo                     | ~$80/mo                    | ~$140/mo            |
| 50 employees | $125/mo                    | ~$200/mo                   | ~$350/mo            |

![When I Work pricing page showing per-user tiers](/blog/wheniwork-pricing-2026.png)

### The real pricing comparison

For a **20-person team** needing scheduling + time tracking:

| Tool                                | Monthly Cost          | What You Get                                                         |
| ----------------------------------- | --------------------- | -------------------------------------------------------------------- |
| **Turnozo**                         | **Free (≤10) / ~$54** | Scheduling + time tracking + all features                            |
| **Connecteam** (Ops Basic)          | **$29**               | Basic scheduling + time tracking (no templates, no repeating shifts) |
| **Connecteam** (Ops Advanced)       | **$49**               | Full scheduling + time tracking                                      |
| **When I Work** (Essentials + Time) | **~$80**              | Scheduling + time tracking + auto-scheduling                         |
| **When I Work** (Pro + Time)        | **~$140**             | Everything + geofencing + advanced rules                             |

On pure cost for scheduling + time tracking, Connecteam Operations Basic is cheapest. But "cheapest" doesn't mean "best value." See the feature breakdown below.

---

## Feature Deep Dive

### Scheduling

**When I Work wins here.** Scheduling is their entire identity. You get auto-scheduling from the $2.50 Essentials plan, which neither Turnozo nor Connecteam offer at any price point (Connecteam locks it behind Expert at $99/mo). Multi-week views, labor forecasting, and labor sharing between locations are all built in.

**Turnozo is the simplest.** Drag-and-drop scheduling, availability overlay, conflict detection. I built a full week for 15 people in about 8 minutes. No auto-scheduling or forecasting. You build the schedule; the tool makes it faster. For teams that want control over their schedule rather than an algorithm, this is a feature, not a limitation.

**Connecteam is feature-rich but tiered aggressively.** Shift templates, repeating shifts, and shared schedule links require Advanced ($49/mo). Auto-assignment requires Expert ($99/mo). The Basic plan scheduling feels incomplete for daily use.

### Time Tracking

**Turnozo:** GPS clock-in/out from mobile, geofencing, automatic timesheets, overtime calculation. All included in the base price. Works reliably in testing on both iOS and Android.

**Connecteam:** Full time clock with GPS, geofencing, auto clock-out, break tracking, and payroll integration. The time tracking features are genuinely strong, especially for field teams. Geofencing in particular is well-implemented. Included in the Operations hub starting at Basic.

**When I Work:** Time tracking is a separate add-on, not part of the scheduling plans. This is the biggest differentiator. If you choose When I Work for scheduling and need time tracking, you're paying for two separate products.

### Communication

This is where the three tools diverge most.

**Connecteam dominates.** Full team chat, channels, announcements, surveys, company updates with read receipts. If you're currently using WhatsApp or Slack for team communication alongside a separate scheduling tool, Connecteam replaces both. The Communications Hub is their strongest module.

**When I Work** includes in-app messaging that works for scheduling-related communication. Enough for "can you cover my shift?" messages. Not a replacement for a proper team chat.

**Turnozo** sends push notifications for schedule changes, shift offers, and time-off decisions. No built-in chat. This is deliberate. Most teams already have a messaging tool (WhatsApp, Slack, Teams). Building another one doesn't add value.

### Beyond Scheduling

**Connecteam** is an entire workforce management platform: training modules, knowledge base, digital forms, checklists, document management, HR onboarding workflows, employee recognition. No other tool on this list comes close to this breadth.

**When I Work** offers scheduling, messaging, and some team management. More than Turnozo, less than Connecteam. A focused middle ground.

**Turnozo** does scheduling, time tracking, timesheets, availability, and shift management. That's the entire product. If you need training, forms, or HR tools, you'll use something else alongside Turnozo.

### Mobile Experience

**Connecteam's app is the most polished.** The entire platform is built mobile-first for deskless workers. Chat, schedules, clock-in, forms, training. everything works from the phone. This is their strongest selling point for field teams.

**When I Work's app is clean and scheduling-focused.** However, multiple user reviews mention occasional issues: clock-in buttons not registering, push notifications arriving late, the app needing a force-close to refresh. These are documented complaints on G2 and Reddit.

**Turnozo's app is straightforward.** Employees see their schedule, clock in with GPS, submit availability, and request swaps. GPS clock-in worked reliably every time in testing on both iOS and Android. Simple, but that simplicity means less can go wrong.

---

## Who Should Use What

### Choose Turnozo if:

- You want scheduling + time tracking without complexity
- Your team is 5-50 employees
- You don't need team chat built into your scheduling tool
- You value a simple setup (most teams schedule within 15 minutes)
- You want predictable pricing with no tiers or hubs
- You're in Europe (pricing in euros, GDPR-native infrastructure)

**Where Turnozo falls short:** No built-in messaging, no payroll integrations (yet), no auto-scheduling, no break compliance tracking. If any of those are must-haves, look at the other two.

### Choose Connecteam if:

- You need more than scheduling: chat, training, HR, digital forms
- You have field teams or deskless workers
- You want to consolidate 3-5 separate tools into one platform
- You have 10 or fewer employees (free plan is genuinely useful)
- Setup time isn't a concern (expect a few hours of configuration)

**Where Connecteam falls short:** Hub-based pricing adds up when you need multiple modules. The Basic scheduling plan is too limited for daily use. Significant setup time compared to simpler tools. Overkill if you just need a schedule.

### Choose When I Work if:

- Scheduling is your primary need and you want the deepest feature set
- You need auto-scheduling and labor forecasting on the base plan
- You manage multiple locations with labor sharing needs
- Time tracking isn't critical (or you have a separate solution)
- You're in food service or retail (their core market and where the features shine)

**Where When I Work falls short:** Time tracking as a separate add-on increases total cost. Mobile app reliability concerns in user reviews. Customer support response varies by tier. Pricing has increased over the years.

---

## The Honest Verdict

**When I Work** has the best scheduling engine at any price. Auto-scheduling from $2.50/user is remarkable. If scheduling complexity is your main pain point, they're hard to beat.

**Connecteam** is the most ambitious platform. It genuinely replaces multiple tools. If you're currently paying for a scheduling app, a chat app, a training tool, and a forms tool separately, Connecteam can consolidate all of that. But that ambition comes with complexity, setup time, and hub-based pricing that stacks up.

**Turnozo** is the simplest and most transparent. One price, everything you need for scheduling and time tracking, nothing you don't. We're not trying to replace your chat app or your HR platform. We're making shift scheduling take 10 minutes instead of an hour. If that's all you need, we think we're the best fit.

The right choice depends on what you're actually solving for. Not the longest feature list. Not the cheapest starting price. The tool that fits how your team works.

Try all three. Every one offers a free plan or free trial. Make the decision with real usage, not marketing pages.

→ [Get started free with Turnozo](https://app.turnozo.com/signup?ref=blog_en_turnozo_vs_connecteam_vs_wheniwork__intent_competitor_comparison&intent=competitor_comparison)

---

## Related Reading

- [7 Best When I Work Alternatives for 2026](/blog/best-when-i-work-alternatives)
- [7 Best Connecteam Alternatives for 2026](/blog/best-connecteam-alternatives)
- [Turnozo vs Homebase vs 7shifts: Honest Comparison](/blog/turnozo-vs-homebase-vs-7shifts)
- [Turnozo vs Deputy vs Sling: Honest Comparison](/blog/turnozo-vs-deputy-vs-sling)
- [What Does Scheduling Software Cost?](/blog/employee-scheduling-software-pricing)
- For the full landscape: [Best Employee Scheduling Software Compared](/blog/best-employee-scheduling-software)

> **Turnozo CTA:**
> ****Ready to try the simplest option?** Turnozo has no hubs, no per-location
>   fees, and no feature tiers. Just scheduling + time tracking at one price. 3
>   months free with code **SWITCH3**.